Frequently Asked Questions

Orders and Shipping

Q: How can I place an order?
A: Placing an order is easy! Browse our wide selection of products, add the items you want to your cart, and then proceed to the checkout page. Follow the prompts to enter your shipping information and payment details. Once your order is confirmed, we'll start processing it right away.

Q: How long does shipping usually take?
A: Shipping times can vary depending on your location and the shipping method you choose at checkout. Typically, orders are processed within 4 days and then shipped. You'll receive an email with a tracking number once your order is on its way, so you can easily monitor its progress.

Q: Can I change my shipping address after placing an order?
A: Unfortunately, we're unable to change the shipping address once an order has been placed. Please double-check your shipping information before finalizing your purchase to ensure accurate delivery.

Returns and Refunds

Q: What's your return policy?
A: We want you to be completely satisfied with your purchase. If you're not, you can return items within 10 days of delivery. To initiate a return, contact our customer support team at ashmeet2846@gmail.com for further instructions.

Q: How long does it take to process a refund?
A: Once we receive the returned items and inspect them, we'll initiate the refund process. Refunds are typically processed within 5 business days. It might take a bit longer for the refunded amount to appear in your account, depending on your bank or payment method.

Account and Security

Q: Do I need an account to make a purchase?
A: While you can make purchases as a guest, we recommend creating an account. Having an account allows you to easily track your orders, view order history, and manage your shipping addresses for future purchases.

Q: How do you protect my personal information?
A: Your privacy is important to us. We have security measures in place to protect your personal information. Our website uses encrypted connections to transmit sensitive data, and we adhere to industry best practices for data security. For more details, please review our Privacy Policy.

Contact Us

If you have a question that hasn't been answered here, don't hesitate to contact us. Our customer support team is here to assist you with any inquiries you may have.